Iggys Coffee is committed to customer satisfaction – if you receive a product (coffee or equipment) that you are unhappy with for any reason, simply email or call us on (07) 3356-8887 - sales@iggyscoffee.com.au We will happily exchange or refund your coffee within 7 days of purchased date, provided the item/s are returned to us in their original packaging and in the original condition and unopened.
Faulty Electrical/Equipment goods must be notified of the fault within 7 days of purchase invoice date. Standard supplier warranty terms & conditions apply unless product is proven to be damaged during shipping/delivery. Returns must be made within 7 days of notice. Returns must be in as new condition unless the item is faulty. Delivery and packaging charges are not refundable for change of mind refund. Additional delivery charges will apply for exchanges.
Please send your return item, including a copy of your receipt and a note with your instructions including tracking number to: Iggys Coffee Pty Ltd Unit 6, 8 Finsbury Street, Newmarket QLD 4051 Australia. Where the original payment was made by evoucher the refund will be issued to a new evoucher emailed to you. If an item arrived DOA then you should contact Iggys Coffee within 14 days so we can refund/exchange the item.
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